When your communication is difficult, it is often because of unrecognised social style differences. When you find it easy to communicate and work with someone, there's a high probability you share the same social style. Do you know someone who is "too reserved" for your taste? Is there a manager or co-worker who seems to you to be "too emotional" or "too willing (or unwilling) to compromise"? Chances are, your reactions to these people are an indicator of differences in Social Style - how we habitually communicate and interact with others. To understand versatility and how it can affect relationships, consider people with whom you have regular contact. Versatility is a skill that can be learned, and people who have it, find it far easier to work together with others toward shared organisational goals. Versatility is defined as the ability to understand differences in communication preferences and to adapt to make others more open and receptive - creating more effective and productive relationships. Versatility: The answer to relationship tension and stress
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